Terms and Conditions

1. General

  • These terms apply to all purchases made in-store and online.

  • Handmade Fiesta reserves the right to update or amend these terms at any time.

2. Products

  • We take care to ensure all product descriptions and prices are accurate, but occasional errors may occur.

  • Colours, finishes, and sizes may vary slightly due to the handmade nature of our products.

3. Orders & Payment

  • All orders are subject to availability and confirmation of payment.

  • Goods must be paid for in full before collection or delivery.

  • In-store: we accept cash and card payments.

  • Online: card payments only.

4. Pricing

  • All prices are in GBP (£).

  • Prices may change without notice, but this will not affect confirmed and paid orders.

5. Returns & Refunds

  • Customers have 28 days from the date of purchase to return items for a refund or exchange.

  • Items must be unused, in their original packaging, and in resaleable condition.

  • Exclusions: perishable goods, personalised or custom-made items, and earrings (for hygiene reasons).

  • Refunds will be made to the original payment method.

6. Faulty or Damaged Goods

  • If your item is faulty, not as described, or damaged, you are entitled to a refund, repair, or replacement.

  • Faulty or damaged goods must be reported within 14 days of purchase.

7. Liability

  • Handmade Fiesta is not responsible for any loss, damage, or injury caused by misuse of our products.

  • Our liability is limited to the cost of the goods purchased.

8. Privacy

  • Customer information is only used to process orders and

  • For more information, please see our Privacy Policy.

9. Governing Law

  • These terms are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.